““I just wanted to say a huge thank you for all Biovault have done for us in the last year, it was a scary time having to outsource – and to an unknown company – you and your team have made it easier than I could have imagined so thank you. We look forward to continuing to work with you going forward.””

““When Int2Med looked at entering the human tissue supply system in the UK in 2012, we needed a company that could provide guidance and support in this highly regulated sphere, as well as physical storage facilities for our allograft products.

What we hadn’t reckoned on was the extremely professional skill base,
courteous service and friendship we would encounter at Biovault Technical, and on which we depend on a daily basis.

Biovault has provided Int2Med with a professional and supportive service. Their technical knowledge and regulatory understanding are second to none. It’s our pleasure to have such a strong strategic partner.””

““In 2013 Bio-cord started searching for a processing and storage facility in Europe with whom to partner for processing umbilical cord stem cells from the Spanish market. During our exploratory visit to Biovault’s facility in Plymouth it stood out as truly excellent. It is technically advanced, well organised with a high capacity to store many different human tissue and cell samples.

The team at Biovault are knowledgeable, very customer focused and able to provide an efficient and quality service at a highly competitive price. We have thrown lots of different challenges at Biovault during our partnership, including additional accreditation requirements, new products and services along with
new markets. They met all the challenges and I am very happy to have Bio-cord samples stored at Biovault.”
”

““Biovault has provided the processing and storage services to STEM Sure Romania from 2015 and continues to store many of our samples.

The team at Biovault always works in a highly collaborative way, seeking solutions to requirements and problems that benefit all parties while putting the quality of human tissue and cells first.

We work closely together to tailor Biovault’s services and offerings to Romanian customers. Throughout the partnership, many thousands of samples have been transferred safely from Romania to the UK for processing and storage, and some have now returned to Romania for transplantation. The organisation of shipments and courier services has always been a priority for Biovault and this gave us great confidence in the security of the cells being shipped.

Brexit was navigated seamlessly with all statutory licences and processes for the export and import of cells achieved to ensure service continuity throughout the change of status. We have had no negative effect on our local business in this respect thanks to the nice flow of handling things and good communication between both Biovault and our company.””