supporting you

Quality is what differentiates Biovault. Our facilities don’t just meet the high-quality standards demanded by regulators, they exceed them. The report from a recent inspection concluded that Biovault has class leading facilities, innovative and highly effective management processes and highly trained, fully engaged staff.

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leading best practice

We provide our team with the best possible tools in order to provide the level of service our highly regulated sector demands.

When we struggled to find a fully compliant inventory system, we sought out the best on the market and then developed it further to meet our stringent requirements. The result, our Laboratory Information Management System, really is the heart of our business. This paperless system records a vast array of information about each tissue; how it was processed, what materials we used, which operators were involved, when it was stored, the temperature in the storage vessel, as well as when and who accessed the record; this is truly full traceability. The inventory system’s data is heavily protected; with secure access, regular back ups and continual review of security measures built in. 

Biovault is also a certified NHS Information Governance (IG) compliant business partner.  This allows ease of information exchange with NHS partner organisations.

Once scanned into the MIS, all incoming paperwork is secure-shredded for information security and patient confidentiality. The inventory system’s data is heavily protected; the web-based system uses the most secure and resilient web security platform in Europe and is stored at two geographic locations in resilient records databases, each of which has mirrored processes and multi RAID storage devices on multiple servers.

Discuss your support service requirements with us now: